Representative 

嗨，努力学习的PZer你好：

是的，同学说的是题目真题 2014-11-A，收录于经典题 R8 的 1.2 题

题干的关键词 "remind him of his most successful clients because 'they know what works.'"，

解析是认为这句话同时体现了 availability bias 和 representativeness，也没错，可以看成关注的重点不同

availability bias 关注的是「前」半句 "remind him of"，侧重的是他首先想到的就是自己接触的成功客户，还有博客看到的那些信息，所以他做决策是基于 "how easily the outcome comes to mind"

representativeness bias 关注的是「后」半句 "most successful clients because 'they know what works.'"，是说 Lam 觉得他那些大老板客户以前能干得好未来也能干得好，所以属于 "tend to classify new information based on past experiences and classifications"

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虽然现在很辛苦，但努力过的感觉真的很好，加油！