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信鸽子 · 2023年07月24日

C是什么意思

  1. CFA I
  2. Corporate Issuers

NO.PZ2022090802000008

问题如下：

Which of the following companies would most likely have a high level of macro risk?

选项：

A.A coffee plantation in Brazil

B.A Swedish mining equipment manufacturer

C.A call center outsourcing business based in India

解释：

Solution

B is correct. Macro risk is likely to be highest with a Swedish mining equipment manufacturer since product demand is very sensitive to the global economy. With the coffee plantation in Brazil, the call center outsourcing business based in India, and the Swedish mining equipment manufacturer, there is also exchange rate risk that could impact profitability and competitiveness.

如题所示，c是什么产业


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1 个答案

王琛_品职助教 · 2023年07月25日

嗨，爱思考的PZer你好：


C 是位于印度的呼叫中心外包服务

比如消费者购买了公司的产品或服务，售后使用过程中，可能会遇到问题，需要联系人工客服沟通

所以公司为了完善售后服务，会在人工成本较低的地方，建立客服中心

但是自建客服中心的成本有点高，所以可以找第三方外包

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